Commission Disclosure Policy

Commission Policy Disclosure for Customers

As a credit broker we'll introduce you to one of our funding partners, who either offers the best rate or in some instances is most suitable for you. Subject to a thumbs up from the finance company and a final thumbs up from you, we'll progress your order through to delivery. And of course our service doesn't end there as we'll be on hand throughout your FleetEV to assist you when you need us, right through to the end of the finance agreement.

Our income

Providing our service costs money and we're not shy in saying that. Obviously we do need to cover our costs and make a profit so that we can look after our amazing people who in turn can look after you amazingly! If you decide to use our services and embark on a FleetEV with us by entering into an agreement with one of our funding partners and/or with one of our ancillary product providers, we'll receive a commission for introducing you to them. This is our main source of income.

How much do we receive?

Our commission is based on the amount of work that we do and the support that we give you throughout the term of your agreement. We'll always offer you fair value for the service and outcome that you receive because we appreciate you being a FleetEV customer and we know that you can choose to go elsewhere! The commission that we receive from our funders is either capped at a percentage of the taxable list price of the vehicle, within a band, or is a fixed amount. The higher the amount that we receive in commission, the more you will pay to hire or finance your vehicle. Finance companies may also pay us a bonus based on how much business we give them, the quality of the business that we introduce to them and how we perform against their standards. We may also receive a payment from the main dealers that we use to supply vehicles and a fixed amount of commission from suppliers of ancillary products. You may have the right to ask us the amount of commission that we will receive from your transaction. We do expect you to shop around to make sure that you're getting a great deal like our other FleetEV customers

What are we required to disclose? We are required to disclose the existence of commission as

The Financial Conduct Authority requires us to ensure that retail customers are aware of the existence of commission before entering into an agreement. This is because :

• Commission could act as an undue incentive when recommending a particular product to you
• Commission could affect our impartiality and potentially give rise to a conflict of interest when offering suitable products to you
• Knowing that we receive commission could have a material impact on your decision

If you ask us, we have to let you know what we'll receive or are likely to receive in commission or any other type of incentive from the lender and/or any other of our suppliers.

Who can request us to disclose our commission?

If you're a consumer, which may include sole traders and small partnerships, and use our services to enter into a finance agreement which is regulated by the Consumer Credit Act, you have a legal right to ask us to disclose the amount of commission that we will receive. All of our FleetEV customers who take out regulated insurance products have the right to ask us the amount of commission that we'll receive.

When can you request this?

You can ask us to disclose the amount of commission that we will receive at any time from our initial discussions through to the point when your agreement is set live. After this point we have no obligation to disclose what we have earned from transacting the deal. We'll remind you in writing of the existence of commission and your right to ask us to disclose before you sign our order form. This can be found in 'Declaration' immediately before the signature box.